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OUR SERVICES

Narrow Focus, Actionable Recommendations,
Operational Insights

WAREHOUSE RAPID ASSESSMENT

The Rapid Assessment objective is to identify "Quick-Strike" improvements—low-cost process or technology adjustments that yield immediate ROI—while simultaneously evaluating more complex opportunities to meet your long term objectives . By the end of this short-burst engagement, you will have a prioritized "Action Matrix" that balances tactical wins with the strategic projects necessary to scale your throughput and reduce operational overhead. Continuous improvement, staff development, and lean tendencies are key pillars to the foundation of high performing operations.  

 

THE FOLLOWING ARE TYPICALLY COVERED:

  • Business objectives eg. significant growth, improve customer service, space optimization, management transition

  • Operational Metrics: Analyze key performance indicators (KPIs) like pick rates, inventory accuracy, shrink, perfect order metrics

  • Warehouse Layout and Equipment: Review of storage systems, racking, and shelving for improved storage density and flow

  • Process Improvement: Identify strategies for improved dock to stock and order fulfillment performance

  • Inventory Control: Accurate inventory management including identifying, locating, and storing products correctly

  • Taking maximum advantage of any installed systems/technology

  • Culture: Empowering staff and management to enable a continuous improvement culture

DURATION AND PRICE:

  • Rapid Assessments are typically 1-3 days on site and then two weeks off site, depending on scale of operations.

  • Based on estimated on-site time and scale of operations fixed price billing from $6k plus travel and expenses

TECHNOLOGY SELECTION AND DEPLOYMENT

Selecting a sub-optimal technology solution can lead to operational friction and wasted capital. Our Technology Selection service is designed to mitigate this risk by providing a rigorous, vendor-neutral framework for evaluating and onboarding high-impact point technologies—including asset tracking, warehouse management, transportation management, and maintenance management. 

We go beyond simple "feature matching" to ensure the investment aligns with your business objectives. By standardizing the procurement lifecycle—from requirements definition to final contract assistance—we ensure your organization achieves the best ROI while meeting its operational objectives. 

  • Requirements Definition & Business Case:  Conduct functional workshops to translate needs into requirements. This includes identifying critical benchmarks and integration needs to ensure infrastructure fit.

  • Targeted RFP Development: We draft Requests for Proposal (RFPs) that focus on desired business outcomes. This approach eliminates vendor bias and forces providers to demonstrate how they solve your challenges.

  • Vendor Selection: We evaluate vendors against a weighted matrix of functionality, scalability, and support. This process identifies "Bad Actor" solutions and highlights solutions with the best "out of the box" fit.

  • Contract Negotiation: We assist in navigating licensing models and service level agreements (SLAs), ensuring commercial terms are fair and risk-protected. We remain your advocate through the final execution to ensure the partnership begins on a positive, professional footing. 

EXPECTED OUTCOMES:

  • Reduced Total Cost of Ownership (TCO): Identification of hidden costs in "low-value" tasks and fragmented processes

  • Mitigated Implementation Risk: Thorough vetting prevents investment in systems that can't scale or provide adequate support.

  • Accelerated Speed-to-Value: A disciplined selection-to-contract timeline keeps your project on track

DURATION AND PRICE:

  • Duration and price for technology selection is dependent on the scope of the application and complexity of the business case

  • We would typically quote this as part of the output of a rapid assessment project

DEPLOYMENT SUPPORT:

  • Optionally, you can contract with us to provide part or full time implementation support

  • Implementation support is a highly customizable suite of services based your internal capabilities, on the application, its impact on operations and your current technology stack

SOP DEVELOPMENT

In many organizations, critical operational knowledge is siloed in "tribal knowledge," leading to inconsistent performance, increased safety risks, and training bottlenecks. In many operations, there's a guy or gal that "just knows" where that product is or how this piece of equipment works.  Our SOP Development service reduces or eliminates these vulnerabilities by transforming complex or convoluted  workflows into clear, actionable, and standardized instructions. 

We don't just "write manuals"—we build a Process Integrity Framework. By collaborating directly with the people doing the work, we rationalize and document the most efficient "One Best Way" to perform every task. The result is a library of living documents that ensure every shift, every technician, and every facility operates with the same high level of precision, regardless of individual experience levels.

ONCE YOUR SOPs ARE DOCUMENTED, YOU CAN EFFECTIVELY:

  • Measure performance across shifts and employees

  • Adjust processes with confidence and precision

  • Reduce the stress of succession planning or key person retirement

  • Have confidence in execution when evaluating new business opportunities

DURATION AND PRICE:

  • SOP rationalization and documentation is a unique project to each organization.  Duration might be over an extended period of time as this process is resource intensive for our clients while they still have to run their companies. 

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